I help healthcare providers and heart patients achieve more together.
Macro Your Medical: Think Bigger, Not Smaller
The impact of a patient’s heart disease reaches well beyond that individual, yet our healthcare system often confines itself to a narrow lens. I’ve observed that those clinicians with a more diverse toolbox are better-equipped to help their heart patients attain greater quantity and quality of life. I’ve had 2 open-heart surgeries, and I’ve been a caregiver for a parent after a stroke. I’m also a health professional with training in aging, biology, and religion. I draw from my personal experiences and my professional expertise to offer simple, actionable insights to help providers reach the highest levels of empathy, effectiveness, and efficiency.
Understand how even small adjustments in language and demeanor can dramatically increase how patients perceive your empathy.
Expand your medical toolbox to include simple, pragmatic strategies you can provide your patients for more effective and efficient care.
Learn to zoom out beyond the patient in order to more fully understand how they experience their health and disease.
Embrace your patients as collaborators in their own healthcare.
“Jacob’s talk on heart disease and heart health was one of the most intellectually engaging ones I’ve heard. His ability to translate wide-ranging expertise and personal perspectives as a heart patient and caregiver into practical insights for healthcare providers is uniquely well-positioned for addressing today’s healthcare and public health challenges. I highly recommend Jacob.”
Mark Hammond, MD
President’s Council
Physicians Committee for Responsible Medicine
“With heart disease, Jacob has been there and done that. He brings both his personal experiences as a patient and caregiver and his professional expertise in gerontology to create a ‘safe space’ and engaging speaking style for heart patients and their caregivers, and the providers who help them. If you want to be at the top of your game with heart disease, Jacob is someone you need to speak with.”
Paul Stelzer, MD
Professor of Cardiovascular Surgery
Mount Sinai Hospital, New York City
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